The Role of Nurse Case Managers

A nurse case manager plays a crucial role in supporting OWCP claimants, which refers to individuals seeking compensation under the Office of Workers’ Compensation Programs (OWCP) for work-related injuries or illnesses. Here are some key aspects of their work:

Promote Recovery and Return to Work (RTW):

  • Collaborate with claimants, treating physicians, and employers to facilitate a smooth recovery and safe return to work as quickly as possible. [1]
  • This might involve coordinating appointments, ensuring timely access to necessary medical services, and advocating for appropriate work accommodations. [2]

Case Management and Communication:

  • Act as a liaison between the various parties involved in the claim, facilitating communication and ensuring the injured federal worker is informed and updated on the case progress. [5]
  • Monitor the claimant’s medical condition and treatment plan, identifying areas for improvement or intervention where needed. [5]
  • Assist claimants with completing forms, understanding their rights and entitlements, and navigating the OWCP claim process. [3, 4]

Support and Advocacy:

  • Provide emotional and educational support to claimants as they navigate the challenges related to their federal workers compensation injury or illness. [1]
  • Advocate for the claimant’s best interests, ensuring they receive appropriate medical care and fair treatment throughout the claim process. [1]

Nurse case managers are not medical professionals and cannot provide medical advice or treatment. However, they play a vital role in coordinating care, advocating for claimants, and promoting their timely and safe return to work.

For further information on the OWCP Nurse Intervention Program and nurse case manager responsibilities, you can refer to the official resources of the U.S. Department of Labor: